1. Before delivery
You may stop before payment. After payment, if digital delivery has not started and access has not been used, you may request cancellation subject to applicable law and payment-provider rules.
2. After digital delivery
Life Blueprint and Master Report are generated and made available after payment verification. Where permitted by law, withdrawal rights may be limited once digital supply has begun; mandatory consumer rights remain unaffected.
3. Defects and payment errors
If a purchased product cannot be opened, is linked to the wrong chart due to our error, or is charged twice, we will first correct the issue and refund when proper supply is not possible.
4. Monthly Compass
Monthly Compass is a non-renewing 30-day access pass. After activation and use begins, refund eligibility may consider usage and applicable law.
5. How to request
Email info@lolovely.com with the purchase email, date, product and reason. Bank/card posting times depend on the payment institution.
Lolovely Software Inc. · Representative 신홍범 · Business registration 622-81-29301 · E-commerce registration 2026-경기김포-5832 · 경기도 김포시 황금로 117 · info@lolovely.com